{"id":2873,"date":"2023-03-08T08:13:14","date_gmt":"2023-03-08T08:13:14","guid":{"rendered":"https:\/\/demo2.wpopal.com\/bikys\/?page_id=2873"},"modified":"2026-09-29T19:22:17","modified_gmt":"2026-09-29T17:22:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/velocean-amiens.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2873\" class=\"elementor elementor-2873\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-2e11527 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e11527\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2bd899\" data-id=\"d2bd899\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-faqh1a elementor-widget elementor-widget-heading\" data-id=\"faqh1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quentes<\/h1>\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"elementor-element elementor-element-55bb804 elementor-tabs-view-vertical elementor-widget elementor-widget-bikys-tabs elementor-widget-tabs\" data-id=\"55bb804\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bikys-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-tabs\" role=\"tablist\">\n            <div class=\"elementor-tabs-wrapper\">\n\n                                    <div id=\"elementor-tab-title-8981\" class=\"elementor-tab-title elementor-tab-desktop-title elementor-active elementor-repeater-item-301b579\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-8981\">\n                        <span class=\"title\">Questions g\u00e9n\u00e9rales<\/span>\n                                                                            <span class=\"tab-subtitle\">Choisir, commander, nous contacter.<\/span>\n                                            <\/div>\n                                    <div id=\"elementor-tab-title-8982\" class=\"elementor-tab-title elementor-tab-desktop-title  elementor-repeater-item-1f000ef\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-8982\">\n                        <span class=\"title\">Produits &amp; garanties<\/span>\n                                                                            <span class=\"tab-subtitle\">Tailles, entretien, garanties l\u00e9gales.<\/span>\n                                            <\/div>\n                                    <div id=\"elementor-tab-title-8983\" class=\"elementor-tab-title elementor-tab-desktop-title  elementor-repeater-item-9e82216\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-8983\">\n                        <span class=\"title\">Paiement, livraison &amp; retours<\/span>\n                                                                            <span class=\"tab-subtitle\">Moyens de paiement, d\u00e9lais, r\u00e9tractation.<\/span>\n                                            <\/div>\n                \n            <\/div>\n            <div class=\"elementor-tabs-content-wrapper\">\n                                    <div class=\"elementor-tab-title elementor-tab-mobile-title elementor-active elementor-repeater-item-301b579\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-8981\">\n                        <span class=\"title\">Questions g\u00e9n\u00e9rales<\/span>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-8981\" class=\"elementor-tab-content elementor-clearfix elementor-active elementor-repeater-item-301b579\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8981\">\n                                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"4316\" class=\"elementor elementor-4316\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-fac84b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fac84b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-945acf0\" data-id=\"945acf0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-707d7e8 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"707d7e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quels produits proposez-vous ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461c24d elementor-widget elementor-widget-text-editor\" data-id=\"461c24d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>VELOCEAN est sp\u00e9cialis\u00e9 dans la <strong>mobilit\u00e9 \u00e9lectrique<\/strong> :<\/p><ul><li><a href=\"https:\/\/velocean-amiens.com\/de\/product-category\/trottinettes-electriques\/\">Trottinettes \u00e9lectriques<\/a> : urbaines, pliables ou tout-terrain ;<\/li><li><a href=\"https:\/\/velocean-amiens.com\/de\/product-category\/velos-electriques\/\">V\u00e9los \u00e9lectriques<\/a> : ville, VTC, compacts et cargos familiaux ;<\/li><li><a href=\"https:\/\/velocean-amiens.com\/de\/product-category\/draisiennes-electriques\/\">Draisiennes \u00e9lectriques<\/a> : compactes et ludiques ;<\/li><li><a href=\"https:\/\/velocean-amiens.com\/de\/product-category\/accessoires\/\">Accessoires<\/a> : casques, sacoches, porte-bagages ;<\/li><li><a href=\"https:\/\/velocean-amiens.com\/de\/product-category\/pieces-detachees\/\">Pi\u00e8ces d\u00e9tach\u00e9es<\/a> : chargeurs, \u00e9crans, commandes, pi\u00e8ces d&rsquo;usure.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e11dbbe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e11dbbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a68261 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3a68261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Trottinette, v\u00e9lo ou draisienne : que choisir ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a7b3e elementor-widget elementor-widget-text-editor\" data-id=\"23a7b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tout d\u00e9pend de votre trajet :<\/p><ul><li><strong>Trottinette \u00e9lectrique<\/strong> : trajets urbains courts \u00e0 moyens, facile \u00e0 plier et \u00e0 ranger ;<\/li><li><strong>V\u00e9lo \u00e9lectrique<\/strong> : trajets quotidiens plus longs, confort et capacit\u00e9 de charge (porte-bagages, cargo) ;<\/li><li><strong>Draisienne \u00e9lectrique<\/strong> : format compact et maniable, id\u00e9al pour les petits trajets et les loisirs.<\/li><\/ul><p>Regardez surtout l&rsquo;<strong>autonomie<\/strong>, le <strong>poids<\/strong> (si vous devez porter le v\u00e9hicule) et le <strong>poids maximum de l&rsquo;utilisateur<\/strong>, indiqu\u00e9s dans l&rsquo;onglet \u00ab Informations compl\u00e9mentaires \u00bb de chaque fiche produit. En cas de doute, contactez-nous en pr\u00e9cisant votre usage : nous vous conseillons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36e2505 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"36e2505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c4f53c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3c4f53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Comment passer commande ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a21d2b elementor-widget elementor-widget-text-editor\" data-id=\"8a21d2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>Ajoutez vos produits au panier (choisissez la taille si n\u00e9cessaire, par exemple pour un casque) ;<\/li><li>Indiquez votre adresse de livraison : les frais de port s&rsquo;affichent automatiquement ;<\/li><li>Acceptez les conditions g\u00e9n\u00e9rales de vente et validez la commande ;<\/li><li>Vous recevez un <strong>email de confirmation<\/strong> avec les instructions de paiement.<\/li><\/ol><p>Toutes les conditions : <a href=\"https:\/\/velocean-amiens.com\/de\/conditions-generales-de-vente\/\">conditions g\u00e9n\u00e9rales de vente<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05f9971 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"05f9971\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd76d4 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4dd76d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Comment contacter le service client ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e8181 elementor-widget elementor-widget-text-editor\" data-id=\"45e8181\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Notre service client vous r\u00e9pond <strong>du lundi au vendredi, de 9h00 \u00e0 18h00<\/strong> :<\/p><ul><li><strong>Formulaire :<\/strong> <a href=\"https:\/\/velocean-amiens.com\/de\/contact\/\">page Contact<\/a><\/li><li><strong>Email :<\/strong> <a href=\"mailto:support@velocean-amiens.com\">support@velocean-amiens.com<\/a><\/li><li><strong>T\u00e9l\u00e9phone :<\/strong> <a href=\"tel:+33758685963\">+33 7 58 68 59 63<\/a><\/li><\/ul><p>Pour une question sur une commande, indiquez votre <strong>num\u00e9ro de commande<\/strong> : nous vous r\u00e9pondrons plus vite.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a52c24c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a52c24c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d290628 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d290628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">O\u00f9 \u00eates-vous situ\u00e9s ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84af8db elementor-widget elementor-widget-text-editor\" data-id=\"84af8db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>VELOCEAN SAS est bas\u00e9e au <strong>42 Boulevard de Beauville, 80000 Amiens, France<\/strong>.<\/p><p>Nous vendons en ligne et livrons en <strong>France m\u00e9tropolitaine, Allemagne, Belgique et Suisse<\/strong>. D\u00e9tails : <a href=\"https:\/\/velocean-amiens.com\/de\/politique-de-livraison\/\">politique de livraison<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be1f481 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"be1f481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                            <\/div>\n\n                                    <div class=\"elementor-tab-title elementor-tab-mobile-title  elementor-repeater-item-1f000ef\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-8982\">\n                        <span class=\"title\">Produits &amp; garanties<\/span>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-8982\" class=\"elementor-tab-content elementor-clearfix  elementor-repeater-item-1f000ef\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8982\">\n                                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"4440\" class=\"elementor elementor-4440\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-5fb1b6ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fb1b6ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c2e7399\" data-id=\"5c2e7399\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ea28af elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4ea28af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quelles garanties s'appliquent \u00e0 mes achats ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9584373 elementor-widget elementor-widget-text-editor\" data-id=\"9584373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tous nos produits neufs b\u00e9n\u00e9ficient :<\/p><ul><li>de la <strong>garantie l\u00e9gale de conformit\u00e9 de 2 ans<\/strong> \u00e0 compter de la livraison (articles L217-3 et suivants du Code de la consommation) ;<\/li><li>de la <strong>garantie des vices cach\u00e9s<\/strong> (articles 1641 et suivants du Code civil).<\/li><\/ul><p>En cas de probl\u00e8me, contactez-nous avec votre num\u00e9ro de commande et, si possible, des photos : nous vous proposons la r\u00e9paration ou le remplacement du produit. D\u00e9tails : <a href=\"https:\/\/velocean-amiens.com\/de\/conditions-generales-de-vente\/\">article 8 des CGV<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a42dfb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9a42dfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1d23b0 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d1d23b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les produits sont-ils livr\u00e9s mont\u00e9s ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14aa369 elementor-widget elementor-widget-text-editor\" data-id=\"14aa369\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Trottinettes<\/strong> : livr\u00e9es pli\u00e9es, pr\u00eates \u00e0 rouler apr\u00e8s d\u00e9pliage et r\u00e9glage du guidon ;<\/li><li><strong>V\u00e9los<\/strong> : exp\u00e9di\u00e9s pr\u00e9-mont\u00e9s en carton renforc\u00e9 ; il reste g\u00e9n\u00e9ralement \u00e0 fixer le guidon, les p\u00e9dales et parfois la roue avant ;<\/li><li><strong>Draisiennes<\/strong> : quelques r\u00e9glages simples (guidon, selle).<\/li><\/ul><p>La notice est fournie avec chaque produit. <strong>Chargez compl\u00e8tement la batterie<\/strong> avant la premi\u00e8re utilisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce093c0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ce093c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13da518 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"13da518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">L'autonomie annonc\u00e9e est-elle garantie ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f93edaa elementor-widget elementor-widget-text-editor\" data-id=\"f93edaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;autonomie indiqu\u00e9e sur chaque fiche est une <strong>valeur indicative<\/strong>, mesur\u00e9e dans des conditions favorables. En pratique, elle varie selon :<\/p><ul><li>le poids de l&rsquo;utilisateur et du chargement ;<\/li><li>le relief (pentes) et l&rsquo;\u00e9tat de la route ;<\/li><li>la temp\u00e9rature (le froid r\u00e9duit l&rsquo;autonomie) ;<\/li><li>la vitesse et le mode d&rsquo;assistance utilis\u00e9.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a65fc49 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a65fc49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ded2255 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ded2255\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quelles r\u00e8gles pour rouler en trottinette \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b389e2c elementor-widget elementor-widget-text-editor\" data-id=\"b389e2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En France, les trottinettes \u00e9lectriques sont des \u00ab engins de d\u00e9placement personnel motoris\u00e9s \u00bb :<\/p><ul><li>vitesse limit\u00e9e \u00e0 <strong>25 km\/h<\/strong> ;<\/li><li>utilisation interdite aux <strong>moins de 14 ans<\/strong> ;<\/li><li>circulation sur les pistes et bandes cyclables, ou sur la chauss\u00e9e ; <strong>interdiction de rouler sur le trottoir<\/strong> ;<\/li><li>une seule personne \u00e0 bord ; <strong>assurance responsabilit\u00e9 civile obligatoire<\/strong> ;<\/li><li>casque et \u00e9quipement r\u00e9fl\u00e9chissant fortement recommand\u00e9s, notamment la nuit.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a9ff2d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7a9ff2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9578e25 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9578e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Vendez-vous des pi\u00e8ces d\u00e9tach\u00e9es ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e99e3af elementor-widget elementor-widget-text-editor\" data-id=\"e99e3af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui : <a href=\"https:\/\/velocean-amiens.com\/de\/product-category\/pieces-detachees\/\">chargeurs, \u00e9crans, acc\u00e9l\u00e9rateurs, poign\u00e9es de frein<\/a> et autres pi\u00e8ces d&rsquo;usure. Chaque fiche indique les <strong>mod\u00e8les compatibles<\/strong>.<\/p><p>Vous ne trouvez pas la pi\u00e8ce qu&rsquo;il vous faut ? Contactez-nous avec le mod\u00e8le exact de votre v\u00e9hicule : nous v\u00e9rifions sa disponibilit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9b363c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f9b363c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                            <\/div>\n\n                                    <div class=\"elementor-tab-title elementor-tab-mobile-title  elementor-repeater-item-9e82216\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-8983\">\n                        <span class=\"title\">Paiement, livraison &amp; retours<\/span>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-8983\" class=\"elementor-tab-content elementor-clearfix  elementor-repeater-item-9e82216\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8983\">\n                                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"4443\" class=\"elementor elementor-4443\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-7b247135 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b247135\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18890978\" data-id=\"18890978\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c1400a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2c1400a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quels moyens de paiement acceptez-vous ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55c49f6 elementor-widget elementor-widget-text-editor\" data-id=\"55c49f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Virement bancaire (RIB envoy\u00e9 par email apr\u00e8s la commande)<\/strong><\/li><\/ul><p>Apr\u00e8s la commande, vous recevez nos coordonn\u00e9es bancaires (RIB) par email. Indiquez votre <strong>num\u00e9ro de commande<\/strong> en r\u00e9f\u00e9rence du virement : la commande est pr\u00e9par\u00e9e d\u00e8s r\u00e9ception du paiement. D\u00e9tails : <a href=\"https:\/\/velocean-amiens.com\/de\/moyens-de-paiement\/\">moyens de paiement<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65f9dde elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"65f9dde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eebb933 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"eebb933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les prix incluent-ils la TVA ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c932c3 elementor-widget elementor-widget-text-editor\" data-id=\"7c932c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>France, Allemagne, Belgique<\/strong> : prix en euros <strong>TTC<\/strong>, TVA fran\u00e7aise de 20 % incluse ;<\/li><li><strong>Suisse<\/strong> : produits vendus <strong>hors TVA fran\u00e7aise<\/strong> (exportation) ; la TVA suisse (8,1 %) et les frais de d\u00e9douanement sont \u00e0 votre charge \u00e0 la livraison.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a102169 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a102169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83694cb elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"83694cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quels sont les d\u00e9lais et frais de livraison ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d33a9c2 elementor-widget elementor-widget-text-editor\" data-id=\"d33a9c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pr\u00e9paration en <strong>1 \u00e0 3 jours ouvr\u00e9s<\/strong>, puis livraison suivie :<\/p><ul><li><strong>France m\u00e9tropolitaine<\/strong> : 9,90 \u20ac \u2014 3 \u00e0 7 jours ouvr\u00e9s<\/li><li><strong>Allemagne<\/strong> : 19,90 \u20ac \u2014 5 \u00e0 10 jours ouvr\u00e9s<\/li><li><strong>Belgique<\/strong> : 19,90 \u20ac \u2014 5 \u00e0 10 jours ouvr\u00e9s<\/li><li><strong>Suisse<\/strong> : 29,90 \u20ac \u2014 5 \u00e0 10 jours ouvr\u00e9s<\/li><\/ul><p><strong>Livraison offerte d\u00e8s 500 \u20ac d&rsquo;achat<\/strong>, quel que soit le pays.<\/p><p>D\u00e9tails : <a href=\"https:\/\/velocean-amiens.com\/de\/politique-de-livraison\/\">politique de livraison<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53657c7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"53657c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eda2214 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"eda2214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Comment suivre ma commande ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388decb elementor-widget elementor-widget-text-editor\" data-id=\"388decb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e8s l&rsquo;exp\u00e9dition, vous recevez un <strong>email avec le num\u00e9ro de suivi<\/strong> du transporteur. Vous pouvez aussi consulter l&rsquo;\u00e9tat de votre commande sur la page <a href=\"https:\/\/velocean-amiens.com\/de\/suivi-de-commande\/\">Suivi de commande<\/a> ou dans votre <a href=\"https:\/\/velocean-amiens.com\/de\/my-account\/\">compte client<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d50e1b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0d50e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f030ac elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2f030ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Puis-je retourner un produit ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7705bc2 elementor-widget elementor-widget-text-editor\" data-id=\"7705bc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui, vous disposez de <strong>14 jours apr\u00e8s r\u00e9ception<\/strong> pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 vous justifier :<\/p><ol><li>informez-nous via le <a href=\"https:\/\/velocean-amiens.com\/de\/formulaire-de-retractation\/\">formulaire de r\u00e9tractation<\/a> ou par \u00e9crit ;<\/li><li>renvoyez le produit complet, dans son emballage d&rsquo;origine, sous 14 jours ;<\/li><li>vous \u00eates rembours\u00e9 sous <strong>14 jours<\/strong>, frais de livraison initiaux inclus.<\/li><\/ol><p>Les frais de retour sont \u00e0 votre charge, sauf produit d\u00e9fectueux ou erreur de notre part. D\u00e9tails : <a href=\"https:\/\/velocean-amiens.com\/de\/politique-de-retour-et-remboursement\/\">politique de retour et remboursement<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfe282f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dfe282f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17be9a7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"17be9a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mon colis est arriv\u00e9 endommag\u00e9, que faire ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba14eb elementor-widget elementor-widget-text-editor\" data-id=\"7ba14eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>V\u00e9rifiez l&rsquo;\u00e9tat du colis <strong>en pr\u00e9sence du livreur<\/strong>. En cas de dommage :<\/p><ul><li>notez des <strong>r\u00e9serves pr\u00e9cises<\/strong> sur le bon de livraison (ou refusez le colis) ;<\/li><li>contactez-nous <strong>sous 48 heures<\/strong> avec des photos du colis et du produit.<\/li><\/ul><p>Nous organisons alors le remplacement ou le remboursement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b445a43 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b445a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                            <\/div>\n\n                            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-homepage.php","meta":{"footnotes":""},"class_list":["post-2873","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/pages\/2873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/comments?post=2873"}],"version-history":[{"count":1,"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/pages\/2873\/revisions"}],"predecessor-version":[{"id":7860,"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/pages\/2873\/revisions\/7860"}],"wp:attachment":[{"href":"https:\/\/velocean-amiens.com\/de\/wp-json\/wp\/v2\/media?parent=2873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}